FREE standard shipping on orders over $65

Delivery Information

All orders are shipped within 1-3 business days.

We ship Monday-Friday, excluding holidays. Orders placed between Friday to Sunday will be shipped on the following Monday.

You will receive notification of any delay or cancellation of your order.

Shipping Method & Delivery time

Shipping Method 
Estimated Delivery Time
Standard shipping - Registered Airmail
10-45 days
Thailand Post
Expedited shipping - International Priority
3-7 days
FedEx / UPS



*Other shipping options available upon request. Please contact us.

For security purposes, Sometimes items may be held in customs before they are released.

  • Please ensure that the shipping address you provided is a valid address. 
  • ZilverPassion is not responsible for any lost or delayed items due to incorrect information.   
  • If a notice has been left to pick up the package, its the buyer's responsibility to actually pick up the package. no refund will be issued until the package is shipped back to us, Shipping fees are not refundable.
  • If an addressee does not pick up a package and the order is shipped back to us, a buyer covers repeat shipping costs.
  • All customs fees and duties are the responsibility of the buyer. Please Contact your local post for more information.
  • If your order has not arrived within 45 days for any reason, please contact us so that we can assist you.  
  • If a package is confirmed lost via tracking, we will replace the item or refund the purchase price.

During the holiday season delivery time may take longer than usual.